The Good Guys Blog
What Happened to Winter?
I realize that I am seriously tempting fate with this post but, "What happened to winter?" As an aging baby boomer, I am becoming less and less fond of the cold, Central Pa weather. I am finding myself drawn to the "snow bird life" more and more every time I step...
Why Do I Care About R-22?
What the heck is R-22 and why should I care about it? For those in the HVAC industry, this is something we've been discussing for nearly a decade and it's now time to massively educate our customers, both residential and commercial. R-22 refrigerant has been used in...
Why Train?
"What if I train my employees and they leave? More importantly, What if I don't train them and they stay?" I have no idea where I heard that from but it has stuck with me for at least 20 years. In our corporate vision statement,...
Why Not the Trades?
For years, I've asked young people about their career goals and rarely do I hear "I want to get into construction or the service industry". So the question I keep asking is "Why not the trades?" The statistics are clear about college graduation rates. Most don't...
Does the Customer Really Come First?
When I started Goodco Mechanical in my dining room in 2008, one of the first things I did was create a mission statement; "Make the customer's experience so positive that they have no choice but to use us again and again." Recently, however, I've been asking myself...
Is Preventive Maintenance a Sham?
I don’t think I’ve ever been asked this specific question about preventive maintenance but, I know plenty of people who believe that preventive maintenance is a waste of time and/or money. So, how do I answer that question? I usually compare our HVAC industry to the...
Piece of Mind Service
[row][/row] We want our customers to have piece of mind when they call us. At Goodco, we have always provided our residential customers with the unique proposition that "they know the price before we start the work". This only makes sense. You wouldn't put a new...
Enough Rain Already!!
[row][/row] I don't know about you but I've about had it with this rain in Central Pa. The hill behind my house which backs onto Pine Grove Mountain looks and sounds like a perpetual waterfall and my backyard is a swampy mess. Normally by this time of the year,...
8 Items to Check Before Calling the Good Guys!
Customers contact us all the time with no heat or no AC in their home or business. We're happy to help them out, heck, that's what we do. However, there are several things you can do to reduce the number of nuisance calls you have to make over something, quite...
Winter Humidification
Every year about this time, we start to see the effects of the bitter cold air on our homes and our health. It reminds me of the importance of humidity in our homes. I have provided a link to an excellent blog by Aprilaire on the costs of NOT having a...